Shannon Kalb
Ford Customer
"I just wanted to send you guys a "shout out" to say thanks for having such a great team working for you. I am the Activities Director at Lone Oak Assisted Living Facility and we recently purchased a new Ford Bus and had some initial warranty work done at Kendall Ford. On the receipt was a coupon for a "complimentary deluxe wash" so I drove over to your Goodpasture location yesterday to get our bus all cleaned up. To my dismay our bus was way too big for the automatic wash and I was out of luck. I turned down the new car aisle to leave and saw your crew working on the display cars. I needed them to move their truck with the water tank so I could exit and they did, I explained my situation and they offered to help me out! They all pitched in and got my bus all cleaned up! They said "Compliments of Kendall!" Now that is what I call going above and beyond. This kind of customer service and hard work will keep me praising Kendall!! Thanks again!"
Mary Gilbert
Toyota Customer
"I wanted to write and let you know that I ended up buying a 98 Toyota from the used car lot her in Anchorage it might have more miles than I would have like but I'm counting on it holding up to the old Toyota standards. I also wanted to thank you for all your help and how great it was to work with such a great group of people, the guys in Anchorage and renewed my faith in the Car Salesman. Pun intended. Travis was so proffesional and knew his job and just got it done loved him. Randy the sales person was a great help and really did a great job. Now on to James in finance wow too funny what a great guy as tired as I was and as late as it was I just wanted to just sit and chat with him also an ace at what he does. I was there for four hours until they were actually locking the doors and everyone still had on a smile. I'm so impressed with your customer service it goes through the whole dealership not just one area and I'm positive I will be doing more business with you in the future. I also
think that the employee attidudes at the dealership are a direct reflection of how the manager treats them. Kendall rocks!!! "
Paula C.
Ford Customer
"Kendall Ford helped me with the purchase of my Ford vehicle. They offered information and answered questions in a sincere and friendly manner. I never felt pushed to buy. They were excellent to work with. This was my first experience with Kendall Ford as well as my first Ford purchase. I have recommended Kendall Ford and will continue to recommend the Escape to my friends. Thank you."
Jason Wudarski
Ford Customer
"When I arrived at the dealership I had two and a half hours before I had to head out to the airport. I was just going to look at the prices on the new F250's and come back later. Well, as soon as I got there, a salesperson was there to help me find my F250 and assured me that he could get me on the road to the airport within my timeframe. So, I ended up finding an F250 that I liked, bought and financed it and was on the road to pick up my buddy in my brand new truck right on time. This is the fifth Ford truck that I have bought and this was the best buying experience out of all of them. Thank you Kendall Ford!"
Richard Jay
Ford Customer
"Our salesperson at Kendall Ford was absolutely wonderful. He was very personal and friendly. He made us feel very comfortable. He involved our daughter in all conversations and made her feel like she was a part of the buying decision. We would recommend Kendall to all of our friends and would purchase from them again. Thank you for all of your help."
Jesus Trejo
Toyota Customer
"I have had friends recommend this dealership to me and when my car had problems, I remembered their comments. I live over 200 miles from the Kendall Toyota dealership in a small town with many capable mechanics. But I have since decided it is worth the trip to Anchorage because of the quality and amazing service that Kendall Toyota offers."
Brian B.
Toyota Customer
"We felt very comfortable at Kendall Toyota and would not hesitate to come back. There was an honest feeling about the place so I would not think twice about returning to service my vehicle at Kendall."
Letonja Nixon
Toyota Customer
"All of the personnel that assisted me during my purchasing experience made the transition seem smooth and effortless. This was one of the best experiences that I have ever had at a dealership. Beginning with greeting me at the door when I entered the dealership-right down to assisting me with the shipping process, I was given the most superb service. Thank you!"
Deborah Burklund
Ford Customer
"I am enjoying the Kendall experience for it is my first new car. I wanted a 2009 last year in June but settled for a 2006 because the one I wanted wasn't available. Now I am back earlier in the year to trade in my 2006 for a 2010 in the colors I wanted last year. I had the utmost confidence in Kendall to find THE ONE and they did. Thank you for being there. I have heard a lot of good things about Kendall and that's what told me to try out the Kendall experience."
