Frequently Asked Questions (F.A.Q.)
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Kendall
Is Kendall locally owned?
Yes, Kendall has been locally owned for over 60 years.
Who owns Kendall?
Paul & Dana Skillern
Where are the Kendall dealerships located?
Kendall started as one store – Kendall Ford – in Eugene, OR. We are now located in Oregon, Idaho, and Alaska.
What’s Kendall’s philosophy?
We are dedicated to providing you, the customer, with an unrivaled experience.
How do I contact Kendall?
Call or email us at our Client Care Center | clientcare@kendallauto.com or 1-888-287-5260.
Vehicles
What brands does Kendall sell?
Acura, Honda, Chevrolet, Cadillac, Toyota, Scion, Ford, Lexus, Subaru, Hyundai, Dodge, Chrysler, Jeep, and Lincoln Mercury.
I live some distance from the dealership. Do you have cars online?
Yes, you can shop our new or used vehicles online and even email us for a quote! | clientcare@kendallauto.com
What other services do you offer?
We have a full service Collision Center, Rent-A-Car, Car Wash and full service and parts departments at most locations. We even have a gas station in Idaho!
Do you take trades?
Yes! We are always looking for good, clean trades.
Finance
How do I apply for credit?
You can either apply online by clicking here [link] or by coming into the dealership.
What if I need second chance financing?
We care about your future, not your past. It's as easy as 1,2,3 to apply. Just click here.
What if I want to finance with my Credit Union?
No problem! We work with C.U.D.L. and we’ll be happy to help!
What is C.U.D.L.?
It’s Credit Union Direct Lending. Instead of going to your Credit Union, filling out forms, and getting a cashier check from them, you come right to us and we take care of everything for you. We work with over 20 credit unions and over 25 banks or other lending institutions.
What’s the difference between buying and leasing?
It really depends on your needs and your lifestyle. If you drive less than 10,000 miles a year and own your own business, it might make sense to lease. If you trade vehicles every 2 years, it might make sense to lease. If you keep your vehicles for many years or drive 15,000 miles a year or more, buying may be a better fit.
Community
What types of organizations does Kendall support within the community?
Each year, Kendall donates a significant amount in support of local organizations that strengthen families and promote the well-being of children through parent education and support.
How do I apply for community giving?
You can send a request to us via mail at:
Kendall Auto Group
PO Box 1318
Eugene, OR 97440
You can fax us requests at:
541-335-4092
Email us at clientcare@kendallauto.com or, you can call us at our Corporate Office at 541-335-4000.